Shipping
The jewellery is shipped with FedEx all around the world. Your package is fully insured during transport. Please note that FedEx will need a signature to hand over the package, and therefore there needs to be someone present to sign for the package upon delivery.
You will receive an e-mail from FedEx with track & trace number as soon as the jewellery is on its way to you. If you can’t be present to receive the jewellery, please let us know beforehand so we can agree on another arrangement.
Returns
It’s important to us that you love your new purchase. If you need to return it, we’re here to help.
If you want to return your new jewellery, please get in touch within 14 days of receiving your order. We will gladly accept returns and offer a full refund on non custom-made pieces. Returned items have to be in their original condition and may not show any signs of use or wear.
To ensure the utmost security and insurance coverage for our modern heirlooms, all returns must be authorized. Please email us at info@linnandloom.com to initiate a return, and we will provide you with a secure, insured shipping label and return destination instructions."
Return Cost
You will have to pay for the cost of the return.